Returns & Exchanges
At Rabbit Hole Hay, we want you to feel as confident in your wardrobe as you do in your lifestyle. If your new apparel isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn and unwashed items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are still attached and the garments are in pristine condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing